Unified Account Terms
Every page on repo88 references the same master account agreement. Terms do not change between casino, sportsbook or live tables sections; your account rules are identical across all lobbies.
LEGAL REFERENCE
Legal framework that protects your account
We operate under clear policies designed for Pakistani account holders. Your deposits, withdrawals, and account data are governed by terms that prioritise your protection. Everything from payment verification...
Account Security StandardsPayment Verification ProcessWithdrawal & Payout RulesDispute Resolution PathData Protection Commitment
Terms that apply to your account in supported regions
repo88 serves account holders in Pakistan where local law permits. Your account agreement covers deposit acceptance through JazzCash, Easypaisa, SadaPay and Raast; withdrawal processing timelines; account suspension and closure rights; and dispute procedures. We verify your identity before releasing funds and maintain records of all transactions on your account. Payment reversals, chargebacks, and fraud claims follow a formal investigation process. Your account
remains active only while you comply with our terms—underage access, fraudulent deposits, and betting from restricted regions trigger immediate suspension. Withdrawals process within stated windows; delays beyond those windows are escalated to our legal and payments team for resolution.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
GET HELP WITH POLICY
Contact paths for legal and account questions
Team online
Email Support
Send account termination requests, legal inquiries, or dispute notifications to our legal mailbox. Response time is 48 hours for standard queries and 24 hours for urgent account holds or withdrawal blocks.
Live Chat
Use in-app chat during business hours to clarify policy questions about deposits, withdrawals, account restrictions, or term updates. Agents can reference your account history and provide immediate guidance.
Account Settings
Review your active terms, payment methods on file, account status and recent transactions inside your Settings panel. Download your account agreement anytime from the Legal Documents section.
POLICY CREDIBILITY
What grounds our legal framework
Transparent Terms
Every account rule, payment gate, and withdrawal timeline is published in plain language. No hidden clauses; all restrictions and verification...
Payment Rail Compliance
JazzCash, Easypaisa, SadaPay and Raast connections follow each provider's KYC and AML frameworks. We do not store full payment credentials...
Withdrawal Verification
Funds released only after identity checks and transaction review. Large withdrawals trigger secondary verification calls to your registered phone number...
Account Closure Rights
You can close your account at any time via Settings or by contacting support. Pending balances are returned to your...
Dispute Tracking
Chargebacks, reversals and player complaints are logged with timestamps and documented evidence. You receive case updates by email and can...
Regional Coverage
Terms are tailored for Pakistan account holders in supported cities and regions. Access restrictions apply outside those zones and are...
POLICY CONSISTENCY
How our legal pages align across the brand
Single Payment Policy
Deposits through JazzCash, Easypaisa, SadaPay and Raast follow one verification workflow. You do not encounter different requirements on different pages.
Consistent Withdrawal Windows
Payout timelines are the same whether you request withdrawal from slots, live tables or sportsbook. Processing begins within 2 hours of approval and completes within 24 hours.
Shared Dispute Process
Chargebacks and complaint procedures are centralised. All disputes are handled by the same legal team regardless of where your bet was placed in the lobby.
Identical Closure Rights
Account closure, suspension and termination follow the same policy across all brand surfaces. You can close from any page and your account state applies everywhere instantly.
One Privacy Standard
Your data handling, cookie consent and personal information storage follow a single privacy policy referenced on every legal page throughout repo88.
Unified Support Access
Email, live chat and in-app support for legal questions connect to the same support team. Response times and resolution pathways do not differ by page or section.
Core principles defining our policy framework
Identity Verification First
Before your first deposit clears, we request your CNIC or passport number and verify your registered phone. This step protects your account from unauthorised use and fraudulent claims later.
Encrypted Transactions
All deposits and withdrawals are encrypted end-to-end. JazzCash, Easypaisa, SadaPay and Raast payment data never touches repo88 servers; transactions are routed through certified payment processors only.
Transparent Fee Structure
We disclose all fees upfront—deposit charges, withdrawal deductions and currency conversion rates appear before you confirm. No hidden costs applied after payment is sent.
Audit Trail Logs
Every account action—login, deposit, withdrawal, bet placement, profile update—is timestamped and logged. You can download your full transaction history anytime from Settings.
Dispute Evidence Storage
Chat logs, email records, payment receipts and bet slips are retained for 24 months. We preserve this evidence to resolve chargebacks, reversals and account disputes quickly and fairly.
Restricted Access Blocks
Accounts from outside supported Pakistan regions are blocked automatically. Players attempting login from restricted areas see an immediate message explaining the restriction and region rules.
Frequently asked questions about repo88 terms and policies
Open Settings, navigate to Account Closure and follow the confirmation steps. We will freeze your account within 2 hours, process any pending withdrawal within 14 days, and retain your data according to our privacy policy. You can reopen a new account after 30 days if you wish.
We request your CNIC or passport number at signup and match it against your phone number. For withdrawals over 50,000 rupees, we call your registered number to confirm the request. Large international transfers require additional documentation sent via email.
JazzCash, Easypaisa, SadaPay and Raast are our primary deposit and withdrawal rails in Pakistan. Deposits are instant; withdrawals process within 2–24 hours depending on your provider. Bank transfers are available in select regions.
Yes. Email our support team with your bet ID or transaction reference within 30 days. We review the bet logs, payment records and account activity, then respond with a decision within 5 business days. Disputes are escalated to management if you disagree with the outcome.
All data in transit uses TLS 1.2+ encryption. Payment information is tokenised and never stored on our servers. Your profile, transaction history and personal details are encrypted at rest in our database.
Minimum withdrawal is 1,000 rupees; maximum is 500,000 rupees per transaction. Daily withdrawal limit is 1 million rupees. Limits may vary if your account has a fraud flag or verification hold.
Processing takes 2–24 hours after approval. JazzCash and Easypaisa typically complete within 4 hours; SadaPay and Raast within 2–6 hours. Delays due to provider maintenance or high traffic are notified by email.