Terms & Privacy Alignment
Terms define what data you give us; Privacy explains how we use, store, and protect it. Both limit who sees your information.
LEGAL REFERENCE
Terms & Conditions That Protect Your Account
When you open an account on repo88, you enter into an agreement with us that covers your deposits, withdrawals, gameplay, and account security. Our terms lay out what...
Account EligibilityPayment AcceptanceDispute ResolutionAccount Closure Rights
Jurisdiction and Governing Law
repo88 operates under the laws applicable to online gaming platforms serving supported regions in Pakistan where local law permits such services. Your use of our platform is governed by these Terms & Conditions and the laws of the jurisdiction where the account is held. We comply with payment regulations for JazzCash, Easypaisa, SadaPay and Raast transactions as administered locally. Disputes arising from
your account, gameplay disputes, payment delays, or alleged breaches of our terms are resolved through our internal appeals process first, followed by binding arbitration where permitted by law. Neither party waives the right to pursue remedies through courts of competent jurisdiction in supported regions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
QUESTIONS ANSWERED
How to Reach Us About Terms
If you need clarification on any part of our Terms & Conditions, our support team is available through multiple channels. Contact us directly with your account number and specific question, and we'll provide a clear answer within one business day. Our goal is to resolve your concern quickly so you can return to your account with confidence.
Team online
Live Chat Support
Chat with a terms specialist in real time. Available during business hours on repo88.app via the help icon in your account menu.
Email Inquiry
Send your question to [email protected] with your account ID. We respond within 24 hours with detailed explanations of any policy matter.
Account Settings Help
Log in to your account and navigate to Settings > Legal to see your signed terms, withdrawal rules, and account agreement dates.
CREDIBILITY SIGNALS
Why Our Terms Matter and How We Stand Behind Them
Our Terms & Conditions reflect real operational practices built over years of processing deposits, live-table sessions, slot spins, and withdrawals across Pakistani payment networks. We've written these terms...
Verified Payment Language
Our deposit and withdrawal terms specify exact clearing times for JazzCash, Easypaisa, SadaPay and Raast so you know when funds...
Live-Table Rules Clarity
Betting limits, table access, and game-integrity policies are written in plain English, not hidden in footnotes.
Account Security Accountability
We outline our password protocols, two-factor authentication options, and fraud-prevention steps so you understand how we protect your login.
Withdrawal Verification Process
Our KYC and anti-money-laundering procedures are documented so you know exactly what we'll ask for before processing a payout.
Dispute Resolution Timeline
Any claim you make against us follows a defined escalation path with clear response deadlines at each stage.
Policy Update Notifications
When we change terms, you receive email notice at least 14 days before the change takes effect. You can object...
ALIGNMENT CHECK
How Our Terms Align With Our Other Policies
repo88 publishes separate policy documents for Privacy, Payments, and Responsible Conduct. These four policy sets—Terms, Privacy, Payments, and Account Security—should never contradict each other. If you find an inconsistency, that's a bug...
Terms & Payments Alignment
Terms set withdrawal minimums and hold periods; Payments detail which methods accept each denomination and clearing timescales.
Terms & Security Alignment
Terms outline account-closure and dispute procedures; Security explains encryption, password standards, and fraud-detection systems.
Multi-Device Consistency
Mobile app, web browser, and desktop client all enforce the same withdrawal rules, game-access criteria, and account-verification steps.
Payment-Method Cross-Check
JazzCash, Easypaisa, SadaPay and Raast deposit terms appear identically in this Terms page and in our Payments policy document.
Annual Review Cycle
Every January we audit all four policies for conflicts and update them together so you're never caught between contradictory rules.
Dispute-Resolution Single Source
Whether your claim involves payment delays, account access, or data, our resolution process is the same across all policies.
Core Commitments That Shape Our Terms
Our Terms & Conditions rest on six operational commitments that define how repo88 behaves every day. These aren't marketing promises; they're concrete rules we bind ourselves...
Account Ownership
You own your account. We hold your funds in trust. Withdrawal requests are processed within one business day unless we identify suspicious activity.
No Account Seizure Without Notice
We cannot freeze your account unless we suspect fraud, money laundering, or bonus abuse. We notify you in writing with specific reasons and give you seven days to respond.
Transparent Fee Structure
All deposit, withdrawal, and transaction fees are displayed before you confirm payment. No hidden charges appear on your statement.
Game-Integrity Audit Trail
Your live-table bets, slot spins, and sportsbook wagers are logged with timestamps. You can request a transaction history from your account at any time.
Closure and Refund Rights
You can close your account anytime. Any remaining balance is refunded to your original payment method within two business days.
Terms Amendment with Consent
We don't retroactively change the rules. New terms apply only to gameplay after the effective date unless you agree to the change earlier.
Frequently Asked Questions About Terms & Conditions
File a formal dispute within 30 days of the declined transaction through your account's Dispute Center. Provide any supporting evidence—screenshots, payment confirmations, or communication records. We review and respond within seven business days. If we deny your dispute, you can escalate to arbitration within 14 days.
No. If we identify violations of our terms—such as duplicate accounts, bonus abuse, or suspicious payment activity—we email you with specific reasons and give you seven days to explain or retrieve your balance. Only in cases of extreme fraud do we act faster, and we notify you immediately.
Feature updates don't change the core terms unless they alter payment processing or account security. When we do change our legal terms, you receive at least 14 days' email notice before the new terms take effect. You can close your account instead of accepting the new terms.
During account creation, we collect your name, phone number, email, and payment information for verification. Our separate Privacy Policy details how we store, use, and protect that data. You can request a full data export from your account settings anytime.
Yes. If you close your account and rejoin within 12 months, the same Terms & Conditions apply. If you rejoin after 12 months, any updated terms will apply to your new account as of the sign-up date.
Each payment method has specific Deposit references, clearing times, and refund procedures spelled out in our terms. JazzCash and Easypaisa deposits clear within 15 minutes; SadaPay and Raast within 30 minutes. Refunds to all four methods are processed within two business days.
You can dispute payment delays, declined withdrawals, account freezes, game-outcome questions, and alleged policy violations. File through your account's Dispute Center with clear details and evidence. We respond within seven business days and offer binding arbitration if either party rejects our decision.